Common Grantee Questions

Please see the guidelines for grant reporting provided when your grant was approved. If you can’t find them, please contact your Program Officer, or email DGaff@SmithCT.org for assistance.

New users of the grants portal will need to register for access. Please click here to register. Once registered, you will be able to access all of the proposal and report records for your organization. Please do not use a former employee’s log-in credentials, as this can result in missed emails regarding the status of a proposal, report, or grant.

• Click on the My Account link at the top of this page to access the online grants portal, and log in with your existing username and password
• If you are a new staff member at a grantee organization or do not have log in credentials to the Trust’s grants portal, click here to register for access.

Please contact Grants@SmithCT.org for assistance. Be sure to add the domain @fluxx.io to your whitelist or Safe Senders list.

If your organization has a new Executive Director or CEO, a change in project leadership, or a new contact person for an active grant, please notify your Program Officer so the Trust can update your organization’s records and ensure the appropriate staff receive grant-related emails. A new staff member at a grantee organization can click here to register for access to the online grants portal.

Yes, if there has been a merger, an absorption, a change in tax-exempt status, or a change of fiscal sponsor please contact your Program Officer so the Trust can update your organization’s records and discuss any implications this may have for your grant or proposal. 

Please see the grant acknowledgement policy.

Generally, an organization can only have one active grant at a time. Once a final report is approved, you will receive instructions regarding a new funding request from your Program Officer, if applicable. If you have any questions, please contact your Program Officer.

The Trust staff work remotely and do not check mail on a regular basis. All proposal and report related materials should be submitted through the Trust’s online grants portal. Please also feel free to communicate directly with your Program Officer by email and phone.

Send audit verification requests from your auditors to the Director of Grants Management at DGaff@SmithCT.org for assistance. Please do not send these requests by post.